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Privacy Policy

Last Updated: October 6, 2025

1. Introduction

Welcome to Sikho.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered online learning platform at https://sikho.ai.

By using Sikho.ai, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you register, we collect your name, email address, and password (securely hashed).
• Google OAuth Data: If you sign in with Google, we receive your name, email address, and profile picture from Google.
• Profile Information: Any additional information you choose to add to your profile.
• Course Content: Your progress, notes, bookmarks, and submissions within courses.
• Forum Content: Posts, comments, and discussions you create in our community forums.
• Communications: When you contact us via email or support channels.

2.2 Information Collected Automatically

• Usage Data: Course access, lesson completion, time spent, and learning patterns.
• Device Information: IP address, browser type, operating system, device identifiers.
• Cookies and Tracking: Session cookies, authentication tokens, and analytics data (see Cookie Policy).
• AI Interaction Data: Your questions and interactions with our AI Tutor and Guru features.

2.3 Third-Party Information

• Google OAuth: Authentication data from Google Sign-In.
• Analytics Services: Aggregated usage statistics (if enabled in future).

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Provide and Improve Services

• Create and manage your account
• Deliver course content and learning materials
• Track your learning progress and provide personalized recommendations
• Power our AI Tutor and Guru features to answer your questions
• Enable community features (forums, discussions)
• Improve platform functionality and user experience

3.2 AI Processing

Important: When you use our AI Tutor or Guru features:

• Your questions are sent to OpenRouter API (using Anthropic Claude models)
• Course context is included to provide relevant answers
• We DO NOT use your data to train AI models
• Conversations are stored in our database for your learning history
• See our AI Usage Policy for details

3.3 Communications

• Send course updates and learning reminders
• Respond to your inquiries and support requests
• Notify you about platform updates and new features
• Send important security and account notifications

3.4 Security and Legal

• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and law enforcement requests
• Enforce our Terms of Service and other policies

4. How We Share Your Information

We do not sell your personal information. We may share your information in these limited circumstances:

4.1 Service Providers

• OpenRouter: AI processing for Tutor and Guru features
• Google: Authentication services (Google Sign-In)
• Digital Ocean: Cloud hosting infrastructure
• Database Providers: Secure data storage (PostgreSQL)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of Sikho.ai, our users, or others.

4.3 Business Transfers

If Sikho.ai is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

• Active Accounts: We retain your data while your account is active.
• Inactive Accounts: Account data is retained for 1 year after last activity, then archived.
• Deleted Accounts: Data is permanently deleted within 90 days of account deletion request.
• Legal Retention: Some data may be retained longer to comply with legal obligations.
• Backups: Data in backups is retained for up to 30 days after deletion.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 GDPR Rights (EU Users)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain data processing activities
• Right to Withdraw Consent: Withdraw consent for data processing

6.2 India DPDP Act 2023 Rights

• Right to access and obtain information about personal data processing
• Right to correction and erasure of personal data
• Right to nominate another individual to exercise rights in case of death or incapacity
• Right to grievance redressal

6.3 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@sikho.ai. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS for data in transit, bcrypt for passwords
• Access Controls: Limited employee access on need-to-know basis
• Secure Hosting: Data stored on secure Digital Ocean infrastructure
• Regular Backups: Encrypted daily backups
• Security Monitoring: Continuous monitoring for security threats
• Vulnerability Testing: Regular security audits and penetration testing

Note: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Sikho.ai, you consent to such transfers.

9. Children's Privacy

Sikho.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@sikho.ai.

For users between 13-18 years old, we recommend parental guidance and supervision.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Required for authentication and core functionality
• Functionality Cookies: Remember your preferences and settings
• Performance Cookies: Understand how you use our platform (future)

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on the platform.

Your continued use of Sikho.ai after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

15. Compliance

Sikho.ai is committed to compliance with:

• General Data Protection Regulation (GDPR) - EU
• Digital Personal Data Protection Act (DPDP) 2023 - India
• Information Technology Act, 2000 - India
• Reasonable Security Practices Rules, 2011 - India

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