Frequently Asked Questions

Sikho.ai is an AI-powered online learning platform offering interactive courses in programming, web development, and more. We use cutting-edge AI technology (Claude 3.5 Sonnet and Claude 3 Haiku) to provide personalized learning experiences.

Key features:

• Dual AI system (AI Tutor + Guru 1.1)
• 27 specialized learning tools
• Interactive courses with progress tracking
• Community forums for peer learning
• Free access (currently)

We're offering free access to all courses, AI features, and learning tools while we develop the platform. When we introduce pricing in the future:

• We'll provide at least 30 days advance notice
• Early users may receive special pricing or grandfathered free access
• Some features will likely remain free forever

For updates on pricing, follow our announcements or subscribe to our newsletter.

You can create an account in two ways:

Option 1: Email & Password

1. Visit sikho.ai
2. Click "Sign Up" or "Get Started"
3. Enter your name, email, and password
4. Click "Create Account"
5. You'll be automatically logged in

Option 2: Google Sign-In (Recommended)

1. Click "Continue with Google" button
2. Select your Google account
3. Grant permissions
4. You're instantly logged in!

Note: You must be at least 13 years old to create an account.

Currently, we offer 3 comprehensive courses:

• Web Development Fundamentals - Learn HTML, CSS, JavaScript, and build real websites
• Git & GitHub Basics - Master version control and collaboration
• How to Learn Guitar for Beginners - From first chords to professional techniques

More courses are being added regularly across categories including:

• Programming & Development
• Business & Entrepreneurship
• Creative Arts & Design
• Science & Technology
• Languages
• Health & Fitness

1. Log in to your account
2. Go to your Dashboard
3. Browse available courses in the "Browse Courses" section
4. Click on a course you're interested in
5. Click the "Enroll Now" button
6. The course will instantly appear in "My Courses"

Note: Enrollment is instant and free. You can enroll in unlimited courses!

Sikho.ai automatically tracks your learning progress:

• Lesson Completion: Mark lessons as complete when finished
• Course Progress: See percentage completed for each course
• Dashboard View: All progress visible on your dashboard
• Automatic Sync: Progress saves automatically to database

Your progress is private and only visible to you.

Sikho.ai features 27 specialized interactive learning tools:

Universal Tools (All Courses):

• 📝 Notes - Take and save lesson notes
• 🔖 Bookmarks - Mark important lessons
• 💬 Discussion Forum - Ask questions and help others

Course-Specific Tools: Each course has specialized tools. For example:

• Web Development: Code Editor, Browser Preview, CSS Playground, HTML Validator, API Tester
• Git & GitHub: Git Command Simulator, Repository Visualizer, Branch Manager
• Guitar: Chord Library, Practice Metronome, Tuner, Video Library

Tools are automatically available when you enroll in a course!

Yes! You can unenroll from any course at any time:

1. Go to your Dashboard
2. Find the course in "My Courses"
3. Click the "Unenroll" button
4. Confirm your decision

What happens when you unenroll:

• Course moves back to "Browse Courses"
• Your progress is saved (you can re-enroll later)
• You lose access to course content and tools
• You can re-enroll anytime to continue where you left off

When certificates are released, you'll be able to:

• Download PDF certificates for completed courses
• Share certificates on LinkedIn and social media
• Add certificates to your professional portfolio
• Verify certificate authenticity via unique ID

Users who complete courses now will receive retroactive certificates when the feature launches!

AI Tutor is your quick learning assistant embedded in every lesson, powered by Claude 3 Haiku.

Features:

• Fast responses (<2 seconds)
• Context-aware (knows your current lesson)
• Available in every course lesson
• Perfect for quick questions
• Embedded right in the lesson interface

Best for: "What does this code do?" "Explain this concept" "Give me an example"

Guru 1.1 is your advanced AI learning companion, powered by Claude 3.5 Sonnet - a much more sophisticated model.

Features:

• Deep conceptual discussions
• Personalized learning paths
• Project guidance and mentorship
• Conversation history tracking
• Standalone application
• Advanced reasoning capabilities

Access: Visit sikho.ai/guru/ anytime!

Best for: In-depth learning, conceptual questions, project help, career guidance

Use AI Tutor for: Quick clarifications while learning

Use Guru 1.1 for: Conceptual understanding, projects, career advice

Your privacy is our priority:

• ✅ Your questions are processed by OpenRouter API to generate responses
• ✅ Conversations are stored for YOUR history only
• ✅ Data is encrypted in transit and at rest
• ❌ We do NOT use your data for AI model training
• ❌ We do NOT sell your conversation data
• ❌ We do NOT share with third parties (except OpenRouter for processing)

See our AI Usage Policy for complete details.

Tips for effective AI questions:

• Be specific: Instead of "explain JavaScript", ask "how do JavaScript closures work?"
• Provide context: Mention your skill level and what you're trying to achieve
• Ask follow-ups: If unclear, ask for examples or clarification
• Use Guru 1.1 for depth: Complex topics work better with the advanced model
• Break down complex questions: Ask one thing at a time

Example of good question: "I'm a beginner learning JavaScript. Can you explain what 'this' keyword means with a simple example?"

Two types of forums:

1. Global Forum - Platform-wide discussions

• Visit sikho.ai/forum.html
• Browse or search topics
• Click "New Thread" to start a discussion
• Reply to existing threads

2. Course Forums - Course-specific help

• Available in the learning tools while taking a course
• Click the "Discussion" tool in any lesson
• Ask course-specific questions
• Only enrolled students can participate

Our community is built on respect, helpfulness, and growth mindset. Key rules:

✅ DO:

• Be kind and patient with fellow learners
• Help others learn (don't just give answers)
• Ask thoughtful, specific questions
• Give constructive feedback
• Respect different perspectives

❌ DON'T:

• Bully, harass, or use offensive language
• Spam or self-promote
• Share complete homework answers
• Post inappropriate content

Full guidelines: Community Guidelines

Upvote helpful posts and answers to highlight quality content:

• Click the ⬆️ upvote button on helpful posts
• Click the ⬇️ downvote button on low-quality content
• Your votes help surface the best content
• Users gain reputation from upvotes (planned feature)

Use voting to curate quality and reward helpful community members!

If you use email/password login:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset link
5. Click the link and set new password

If you use Google Sign-In: Password reset is managed through your Google account.

Need help? Contact support@sikho.ai

We take security seriously and implement multiple protection layers:

🔒 Data Security:

• Encryption: All data encrypted in transit (SSL/TLS)
• Password Hashing: Passwords never stored in plain text (Bcrypt)
• JWT Tokens: Secure authentication with 24-hour expiry
• Database Security: PostgreSQL on localhost (not exposed to internet)
• Rate Limiting: Protection against brute-force attacks
• Input Validation: All inputs sanitized to prevent attacks

📋 Compliance:

• GDPR compliant (EU data protection)
• India DPDP Act 2023 compliant
• Regular security audits

See our Privacy Policy and Security Policy for details.

Yes, you have the right to delete your account and all associated data:

To delete your account:

1. Contact privacy@sikho.ai
2. Request account deletion with your registered email
3. We'll confirm your identity
4. Account and data deleted within 90 days

What gets deleted:

• Your account credentials
• Course progress and enrollment data
• Notes, bookmarks, and saved content
• AI conversation history
• Forum posts (may be anonymized if part of discussions)

Note: This action is permanent and cannot be undone. All your progress will be lost.

Only YOU can see:

• Your course enrollment status
• Your lesson completion progress
• Your notes and bookmarks
• Your AI conversation history

We enforce strict user data isolation. Other users, including instructors, cannot access your personal learning data.

Sikho.ai works on all modern browsers:

• ✅ Chrome 90+ (Recommended)
• ✅ Firefox 88+
• ✅ Safari 14+
• ✅ Edge 90+

Recommended: Chrome or Firefox for best experience

Note: Internet Explorer is not supported. Please use a modern browser.

Not yet, but it's in our roadmap!

Currently, Sikho.ai is web-based and mobile-responsive. You can access it from your phone's browser.

Planned features:

• Native iOS app
• Native Android app
• Offline course access
• Push notifications

Mobile apps are planned for Version 3.0. Stay tuned for updates!

Quick troubleshooting steps:

1. Refresh the page: Press Ctrl+R (Windows) or Cmd+R (Mac)
2. Clear browser cache: Ctrl+Shift+Delete
3. Check internet connection: Ensure you're online
4. Try different browser: Test in Chrome or Firefox
5. Check API status: Visit sikho.ai/api/health

Still not working?

• Contact support@sikho.ai
• Include: What page, what browser, what error message
• Screenshot if possible

We appreciate bug reports! Here's how:

For general bugs:

• Email support@sikho.ai
• Describe what happened and what you expected
• Include steps to reproduce
• Attach screenshots if helpful

For security vulnerabilities:

• Email security@sikho.ai (not public forums!)
• See our Security Policy

GitHub Issues: Report on GitHub

We're still deciding on our pricing model. When we introduce pricing:

• We'll announce it at least 30 days in advance
• Early users will likely get special pricing or grandfathered access
• Some features will remain free forever
• We'll be transparent about what's free vs. paid

Stay updated: We'll email all users before any pricing changes.